An Update on #AGS20 & #AGS21

We’re sorry about the cancellation of the AGS 2020 Annual Scientific Meeting (#AGS20), scheduled for May 6-9, 2020, in Long Beach, CA. Given the ongoing COVID-19 pandemic, this decision has helped us put the health and safety of our members, their patients, and Long Beach residents first.

The AGS staff also have been hard at work on new opportunities to network, communicate, and collaborate—both in 2020 and as we look toward #AGS21.

We've compiled this Q&A to address as much as we can.

I have questions about #AGS20. 

  1. Is #AGS20 canceled?
    Yes. We’re sorry to say the AGS 2020 Annual Scientific Meeting—scheduled for May 6-9, 2020, in Long Beach, CA—has been canceled due to the COVID-19 pandemic.

    Our thanks for your patience and trust as we finalized a plan that best served you and the older adults you support.

  2. Does this cancellation include pre-conference programs?
    Yes. This cancellation includes all #AGS20 pre-conference programs on May 6, as well as #AGS20 events scheduled for May 7-9.
  3. Will the meeting be rescheduled or postponed?
    Because planning such a large meeting comes with many moving parts—for us and for you as attendees—we won’t reschedule #AGS20. We’ve focused instead on:
    • Offering select virtual opportunities to present key plenary sessions from the original #AGS20 program (more details below).
    • Celebrating our #AGS20 abstract presenters with the publication of their research in the Journal of the American Geriatrics Society (JAGS), and honoring our 2020 awardees with updates in the AGS newsletter and a special in-person ceremony planned for #AGS21.
    • Building the best #AGS21 (May 12-15, 2021; Chicago, IL) we can, in part by updating and carrying over to 2021 almost all pre-conference sessions, symposia, and workshops originally scheduled for #AGS20.
  4. What #AGS20 sessions will I be able to attend this year? Will these be virtual and/or recorded events?
    We’re excited to announce a series of virtual events this May and June covering key highlights from the original #AGS20 program. These will include web conference versions of the following:

    Resource Allocation Strategies and Age-Related Considerations in the COVID-19 Era and Beyond (5/6, 4-5pm ET; Free recording now available by click here)
    Plenary Paper Session, highlighting the top-rated abstracts submitted for presentation at #AGS20 (6/24, 3pm ET; Free recording now available by click here)
    Preventing Serious Falls: Primary Findings from the STRIDE Study (7/15, 6-7:15pm ET; click here to register)

    Details will be emailed to AGS members, our original meeting registrants, and subscribers to our AGS Annual Scientific Meeting updates. We hope to share more information about our schedule and logistics for joining soon.

    The AGS also will transition our Mentor Program to a virtual platform using MyAGSOnline this year. If you already signed up to serve as a mentor, mentee, or both through the #AGS20 Mentor Program, you’ll receive an email with information about your match in April. You are welcome to conduct your mentoring relationship virtually, in any manner that works for you and your match. Additionally, the AGS also will launch a year-round virtual mentor program using MyAGSOnline later this year.
  5. Will the virtual #AGS20 sessions come with continuing medical education (CME) or continuing education (CE) credit?
    We are exploring that option. We’ll share more information about CME/CE as we schedule virtual events.
  6. Will #AGS20 sessions be available at #AGS21?
    Yes!

    Everyone—from our Program Committee members to AGS leaders and geriatrics experts who submitted proposals for #AGS20 sessions—worked tirelessly on a meeting agenda that still has us #AGSProud. To honor that hard work, we’ll be bringing to #AGS21 almost all pre-conference sessions and #AGS20 symposia and workshops (excluding poster and paper sessions, which will be refreshed with new research submissions we’ll accept later this year).

    Moderators and presenters will be contacted soon with more details. As we work to keep these events as relevant as possible, rest assured that we’ll be:
    • Assigning a Program Committee leader to help review and update 2020 sessions to keep them at the cutting-edge of care come 2021.
    • Delaying our next program proposal request to May 2021, when we’ll begin accepting ideas for #AGS22.
  7. I’m part of an AGS Section or Special Interest Group (SIG). Will we still have a chance to connect this year?
    We certainly hope so!

    AGS staff are working with our leaders to explore virtual-session options to be held over the summer. Our sincere thanks in advance for your patience as we identify the best solution to meet our members’ needs.
  8. What other opportunities are available to learn, connect, collaborate, and network?
    We’re committed to helping the geriatrics community during the COVID-19 pandemic and as healthcare moves forward from this health crisis.
    • The AGS will transition our Mentor Program to a virtual platform. If you already signed up to serve as a mentor, mentee, or both through the #AGS20 Mentor Program, you’ll receive an email with information about your match in April. You’re welcome to conduct your mentoring relationship virtually, in any manner that works for you and your match. Additionally, the AGS also will launch a year-round virtual mentor program using MyAGSOnline later this year.
    • MyAGSOnline is also a must-use tool for asking questions, sharing insights, and continuing to connect with colleagues on the road to #AGS21. Be on the look-out for specific discussions with experts from our virtual plenary sessions, as well as other opportunities for addressing your #AGS20 queries anytime, anywhere.
    • GeriatricsCareOnline.org also remains a key resource for accessing resources, references, and learning opportunities. As an AGS member, login using your MyAGSOnline email address and password to learn more about special discounts and tools available to our geriatrics community.

I have questions about my registration or exhibitor fee. 

  1. I already registered for #AGS20, a pre-conference, or both. Will I receive a refund? How?
    You will automatically receive a refund for any and all registration fees related to #AGS20 (including any pre-conference programs). You should already have received an email describing the two options for reimbursement (if you did not receive this correspondence, please contact us at info.amger@americangeriatrics.org) receiving a full refund to your original method of payment or applying a credit for registration at #AGS21, the AGS 2021 Annual Scientific Meeting (May 13-15, 2021; Chicago, IL).

    Refund preferences must be submitted by April 15, 2020, using the link in the email you received. If you don’t indicate a preference using the emailed link by April 15, 2020, your registration will be refunded automatically and in full to your original method of payment.

    Please allow up to 45 days for registration funds to be credited back to your account(s).

    A few notes to keep in mind:
     
    • Applying your refund to next year’s meeting means you’ll receive a credit toward #AGS21 registration for the exact amount you paid to register for #AGS20. For example, if you’re a physician AGS member who registered for the full conference program, your credit would amount to $585. Click here for more information on original #AGS20 pricing. Registration rates for #AGS21 will be posted in early 2021. There is no cash value for this credit.
    • If you processed AGS membership with your #AGS20 registration, membership dues will not be processed in refunds or credits. Non-refundable dues support access to a host of other member benefits, which you can review here. For questions about AGS membership, please contact membership@americangeriatrics.org. 
    • If you’d like a refund and paid with a credit card, the refund will be credited to the same card you used for payment. You’ll receive an emailed receipt confirming your refund once it’s been processed. Credit card refunds will be issued between April 15 and May 1, 2020. Once processed, please allow 1-2 billing cycles for the refund to appear on your statement.
    • If you’d like a refund and paid by check, the AGS will mail a refund check by May 15, 2020. Checks will be issued in the name of (and mailed to) the same entity indicated on the original check payment.
    • For your travel plans, please see the questions below and consult your hotel, carrier, etc. Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  2. What if I want to apply my #AGS20 fees to registration for #AGS21?
    You should already have received an email describing the two options for reimbursement, including applying a credit for registration at #AGS21, the AGS 2021 Annual Scientific Meeting (May 13-15, 2021; Chicago, IL).

    Applying your refund to next year’s meeting means you’ll receive a credit toward #AGS21 registration for the exact amount you paid to register for #AGS20. For example, if you’re a physician AGS member who registered for the full conference program, your credit would amount to $585. Click here for more information on original #AGS20 pricing. Registration rates for #AGS21 will be posted in early 2021. There is no cash value for this credit.

    Refund preferences must be submitted by April 15, 2020, using the link in the email you received (if you didn’t receive an email, please contact us at info.amger@amergeriatrics.org). If you don’t indicate a preference using the emailed link by April 15, 2020, your registration will be refunded automatically and in full to your original method of payment.
  3. What if I joined the AGS or renewed by AGS membership as part of my registration?
    If you processed AGS membership with your #AGS20 registration, membership dues will not be processed in refunds or credits. Non-refundable dues support access to a host of other member benefits, which you can review here. For questions about AGS membership, please contact membership@americangeriatrics.org. 
  4. What if I donated to the AGS Health in Aging Foundation as part of my registration?
    If you made a donation to the AGS Health in Aging Foundation as part of your registration, your donation will be refunded, too.

    Please contact us at info.amger@americangeriatrics.org if you’d like to make a donation in support of future meeting attendance for the next generation of geriatrics health professionals.
  5. Will exhibitors be refunded for booth space?
    Yes, exhibitors will receive a refund for their exhibitor registration. If you have questions, please contact agsexhibits@apollinegroup.com.
  6. I canceled my registration prior to the 3/18 announcement about #AGS20 being called off and incurred a $50 processing fee. Will that be refunded?
    Yes.

    The $50 processing fee applied while our standard registration refund policy was still in effect. Now that #AGS20 has been canceled, we're working to refund those fees for attendees who canceled in the weeks prior to our announcement. We'll process those refunds as quickly as we can, so thanks in advance for your patience and understanding!

I have questions about my travel plans.

  1. What about my AGS-negotiated hotel reservation?
    If you booked a hotel room at the Hyatt Regency Long Beach (T: 877-803-7534), you should already have received a notice that the hotel will be closing through 5/11 and will automatically refund reservations.  If you did not receive this notice, contact the hotel directly.

    If you booked a hotel room at any other official AGS location using an AGS-negotiated rate (by phone or using web links from Meeting.AmericanGeriatrics.org), please contact the hotel directly to confirm your reservation is canceled, since cancellations are not automatic and can be confirmed only by the reservation holder:
    • Hyatt Centric—The Pike Long Beach (T: 877-803-7534)
    • Renaissance Long Beach Hotel (T: 562-437-5900)
    • The Westin Long Beach (T: 562-436-3000 or 888-236-2427)
  2. What if I booked a reservation at a different hotel or without using the AGS-negotiated room block?
    If you did not book your hotel room with the AGS or using an AGS-negotiated rate at one of our official hotels, please be sure to contact the hotel directly to cancel your reservation on your own.

    Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  3. What should I do about airfare, car rentals, train tickets, etc.?
    For airfare, car rentals, or train tickets, please contact your carrier directly, since these arrangements are not coordinated through the AGS. Most travel providers are offering refunds or waivers without penalty.

    Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  4. Will AGS refund my travel expenses or cancellation fees?
    Because these reservations are made independent of the AGS, we're sorry that we can't offer any assistance (financial or otherwise). Please contact your hotel, airline, or travel agent directly to discuss specific cancellation policies and refund information. In some cases, hotels and other carriers may offer refunds with no cancellation fee due to travel restrictions.

    If you need to rebook travel within a certain timeframe and plan to attend #AGS21, note that our 2021 conference will be held May 13-15 (pre-conference day May 12) in Chicago, IL.

I have questions about My Poster, Workshop, or Symposia from #AGS20.

  1. I submitted a program proposal that was accepted for #AGS20. Will my session, workshop, or symposia be featured at #AGS21?
    In most cases, yes!

    Everyone—from our Program Committee members to AGS leaders and geriatrics experts who submitted proposals for #AGS20 sessions—worked tirelessly on a meeting agenda that still has us #AGSProud. To honor that hard work, we’ll be bringing to #AGS21 almost all pre-conference sessions and #AGS20 symposia and workshops (excluding poster and paper sessions, which will be refreshed with new research submissions we’ll accept later this year).

    Moderators and presenters will be contacted soon with more details. As we work to keep these events as relevant as possible, rest assured that we’ll be:
    • Assigning a Program Committee leader to help review and update sessions to keep them at the cutting-edge of care come 2021.
    • Delaying our next program proposal request to May 2021, when we’ll begin accepting ideas for #AGS22.
  2. I was supposed to present a poster at #AGS20. Will I still be able to share my work?
    Your research abstract was published in a supplement to the April issue of the Journal of the American Geriatrics Society (JAGS). For your resume or C/V, you’re welcome to note your work was accepted for presentation at #AGS20 and published in JAGS, given the meeting’s cancellation due to COVID-19.
  3. Will my #AGS20 poster automatically be included in the program for #AGS21?
    Because we published your #AGS20 abstracts this year in the Journal of the American Geriatrics Society (JAGS), we’ll welcome new research submissions for #AGS21 instead. The call for abstracts will be issued this fall.

I have questions about #AGS21.

  1. When and where is #AGS21?
    The AGS 2021 Annual Scientific Meeting (#AGS21) will take place in Chicago, IL, from May 13-15 (pre-conference day May 12). Bookmark meeting.americangeriatrics.org for updates later this year.
  2. Will the AGS accept program proposals for #AGS21?
    No. Because we’ll be bringing to #AGS21 almost all pre-conference sessions and #AGS20 symposia and workshops (excluding poster and paper sessions), we’ll next accept program proposals for #AGS22 in May 2021.
  3. Will the AGS accept new research abstracts for #AGS21? When?
    Yes. The AGS will begin accepting abstracts for presentation at #AGS21 this fall. Click here for more information about our call for presentations.
  4. How will the AGS work with moderators and presenters to update sessions, symposia, and workshops for #AGS21?
    As we work to keep #AGS21 events as relevant as possible, rest assured we’ll be assigning a Program Committee leader to help review and update sessions to keep them at the cutting-edge of care come 2021.

I have questions about something else.

  1. I have more questions. Who can I contact?
    Feel free to contact us at info.amger@americangeriatrics.org or 212-308-1414. We’re doing our best to respond to your questions just as quickly as possible, so we thank you in advance for your patience if it takes longer than usual.
  2. Where can I learn more about expert advice for addressing COVID-19 among older adults?
    The AGS has set up this webpage, which includes the latest guidance and information from groups like the Centers for Disease Control & Prevention (CDC), the Centers for Medicare & Medicaid Services (CMS), and the World Health Organization (WHO). Thank you for all you do to keep older adults healthy and safe.