An Update on #AGS20

We’re sorry to let you know that the AGS 2020 Annual Scientific Meeting (#AGS20), scheduled for May 6-9, 2020, in Long Beach, CA, has been canceled. Given recent recommendations from the Centers for Disease Control and Prevention (CDC), this decision helps us put the health and safety of our members, their patients, and Long Beach residents first.

We recognize you may have questions, and we've compiled this Q&A to address as much as we can.

I have questions about #AGS20. 

  1. Is #AGS20 canceled?
    Yes. We’re sorry to say the AGS 2020 Annual Scientific Meeting—scheduled for May 6-9, 2020, in Long Beach, CA—has been canceled, given the recent recommendations from the Centers for Disease Control and Prevention (CDC).

    Our thanks for your patience and trust as we finalized a plan that best served you and the older adults you support.

  2. Does this cancellation include pre-conference programs?
    Yes. This cancellation includes all #AGS20 pre-conference programs on May 6, as well as #AGS20 events scheduled for May 7-9.
  3. Will the meeting be rescheduled or postponed?
    Because planning such a large meeting comes with many moving parts—for us and for you as attendees—we don’t plan to reschedule #AGS20 this year. We'll focus our attention on building the best #AGS21 (May 12-15, 2021; Chicago, IL) we can.

I have questions about my registration or exhibitor fee. 

  1. I already registered for #AGS20, a pre-conference, or both. Will I receive a refund? How?
    You will automatically receive a refund for any and all registration fees related to #AGS20 (including any pre-conference programs). Registrants will receive an email by April 1 containing information about processing registration refunds or transferring your registration fee to the AGS 2021 Annual Scientific Meeting (#AGS21; May 12-15, 2021, in Chicago, IL).

    We appreciate your patience as we work through the necessary details. Please allow up to 45 days for registration funds to be credited back to your account(s). Check back here after April 1 for contact information if you haven't received correspondence.

    For your travel plans, please see the questions below and consult your hotel, carrier, etc. Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  2. What if I donated to the AGS Health in Aging Foundation as part of my registration?
    If you made a donation to the AGS Health in Aging Foundation as part of your registration, your donation will be refunded, too.

    Please contact us at info.amger@americangeriatrics.org if you’d like to make a donation in support of future meeting attendance for the next generation of geriatrics health professionals.
  3. What if I want to apply my #AGS20 fees to registration for #AGS21?
    Registrants will receive an email by April 1 containing information about processing a refund or transferring your registration fee to the AGS 2021 Annual Scientific Meeting (#AGS21; May 12-15, 2021, in Chicago, IL). We appreciate your patience as we work through the necessary details. Check back here after April 1 for contact information if you haven't received correspondence.
  4. Will exhibitors be refunded for booth space?
    Yes, exhibitors will receive a refund for their exhibitor registration. If you have questions, please contact agsexhibits@apollinegroup.com.
  5. I canceled my registration prior to the 3/18 announcement about #AGS20 being called off and incurred a $50 processing fee. Will that be refunded?
    Yes.

    The $50 processing fee applied while our standard registration refund policy was still in effect. Now that #AGS20 has been canceled, we're working to refund those fees for attendees who canceled in the weeks prior to our announcement. We'll process those refunds as quickly as we can, so thanks in advance for your patience and understanding!

I have questions about my travel plans.

  1. What about my AGS-negotiated hotel reservation?
    If you booked a hotel room at the Hyatt Regency Long Beach (T: 877-803-7534), you should already have received a notice that the hotel will be closing through 5/11 and will automatically refund reservations.  If you did not receive this notice, contact the hotel directly.

    If you booked a hotel room at any other official AGS location using an AGS-negotiated rate (by phone or using web links from Meeting.AmericanGeriatrics.org), please contact the hotel directly to confirm your reservation is canceled, since cancellations are not automatic and can be confirmed only by the reservation holder:
    • Hyatt Centric—The Pike Long Beach (T: 877-803-7534)
    • Renaissance Long Beach Hotel (T: 562-437-5900)
    • The Westin Long Beach (T: 562-436-3000 or 888-236-2427)
  2. What if I booked a reservation at a different hotel or without using the AGS-negotiated room block?
    If you did not book your hotel room with the AGS or using an AGS-negotiated rate at one of our official hotels, please be sure to contact the hotel directly to cancel your reservation on your own.

    Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  3. What should I do about airfare, car rentals, train tickets, etc.?
    For airfare, car rentals, or train tickets, please contact your carrier directly, since these arrangements are not coordinated through the AGS. Most travel providers are offering refunds or waivers without penalty.

    Because these reservations are made independent of the AGS, we regret that we aren't able to offer assistance.
  4. Will AGS refund my travel expenses or cancellation fees?
    Because these reservations are made independent of the AGS, we're sorry that we can't offer any assistance (financial or otherwise). Please contact your hotel, airline, or travel agent directly to discuss specific cancellation policies and refund information. In some cases, hotels and other carriers may offer refunds with no cancellation fee due to travel restrictions.

    If you need to rebook travel within a certain timeframe and plan to attend #AGS21, note that our 2021 conference will be held May 13-15 (pre-conference day May 12) in Chicago, IL.

I have questions about my poster.

  1. I was supposed to present a poster. Will I still be able to share my work?
    Your research abstract still will be published in a supplement to the April issue of the Journal of the American Geriatrics Society (JAGS). For your resume or C/V, you’re welcome to note your work was accepted for presentation at #AGS20 and published in JAGS, given the meeting’s cancellation due to COVID-19.
  2. Will my poster automatically be included in the program for #AGS21?
    Because we still plan to publish your #AGS20 abstracts this year in the Journal of the American Geriatrics Society, we’ll welcome new research submissions for #AGS21 instead.

I have questions about #AGS21.

  1. When and where is #AGS21?
    The AGS 2021 Annual Scientific Meeting (#AGS21) will take place in Chicago, IL, from May 13-15 (pre-conference day May 12). Bookmark meeting.americangeriatrics.org for updates later this year.

I have questions about something else.

  1. I have more questions. Who can I contact?
    Feel free to contact us at info.amger@americangeriatrics.org or 212-308-1414. We’re doing our best to respond to your questions just as quickly as possible, so we thank you in advance for your patience if it takes longer than usual.
  2. Where can I learn more about expert advice for addressing COVID-19 among older adults?
    The AGS has set up this webpage, which includes the latest guidance and information from groups like the Centers for Disease Control & Prevention (CDC), the Centers for Medicare & Medicaid Services (CMS), and the World Health Organization (WHO). Thank you for all you do to keep older adults healthy and safe.